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HP Recommended
HP Photosmart Plus
Microsoft Windows 10 (64-bit)

Doublesided printer is not working.

Re-installed the printer software.

To my surprise, after finishing the installation, I was not able to use the automatic double-sided printer function.

Also the page was not printed totally (A4), missed 3 lines pf text.

 

Please advice how to change this, or where can I find the former software. 

 

Regards,

Dutch2710

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

What is your exact printer model and product number as listed on the back of the printer or within the cartridge access door?



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

5 REPLIES 5
HP Recommended

I am like 99% sure that HP Photosmart Plus doesn't support automatic double-sided printing.

 

 




My profile on LinkedIn

HP Recommended

What is your exact printer model and product number as listed on the back of the printer or within the cartridge access door?



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

At first thank you for answering me.

Here are the details of the Photosmart:

Type HD Photosmart Plus

Cartridge 364

Type: B 209-m

I am sorry I can not give you more details.

I bought the printer 1 year ago.

Was using the HP mostly for simple printing.

Now I needed to print an overview and I wanted to use the possibility as shown in the menu where double sided printing is one of the choices.

Hope this information can help you.

Hans Minekus

HP Recommended

Your printer model doesn't support automatic two sided printing.




My profile on LinkedIn

HP Recommended

At first happy 2020

 

Thank you all for the answer2 I received.

Interesting however was that the printer double printed when I first used it.

However will seel this one, because maybe another person will be in need of a 2nd hand printer.

Hans Minekus

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.