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- Avery Labels

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12-15-2021 09:28 AM - edited 12-15-2021 09:29 AM
Printer will copy in color but isn't printing in color.Tried shutting down and unplugging but didn't help. Trying to print Avery Label 18660 with a design.
12-15-2021 10:02 AM
You will likely want to solve the problem with the no-color printing before printing labels on your expensive label paper sheets.
True - typically shutting down / unplugging the printer does not cure the problem. It does, perhaps, eliminate the printer itself as a source of the problem, and the Restart of the printer (after unplugging) means the printer is ready to have something else tried.
Try using the Offline Doctor to solve the no-color printing issue.
-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
Start here – Solutions presented in the order to be completed:
HP printer is offline or not responding
Resource – Choose the right doctor for the job
Open Website
HP Print and Scan Doctor for Windows
Click the green Download Now option / box
Wait!
If the problem / issue is one or more of
- Printer is Offline
- Cannot print in Color
- Duplex printing has disappeared
Try this “Offline” Doctor version:
https://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe
After the doctor runs, Restart the computer and log in.
Doctor will finish any necessary setups.
NOTES – The “Offline” doctor
As a result of repairing issues,
Offline / Color check / Duplex check version of the Doctor may replace the printer or add a “(Copy 1)” version of the driver in Devices and Printers.
If there are two printers in Devices and Printers,
If one of them does not work,
Try sending your job to the “Copy 1” named printer.
Later
If you want / need to rename the “Copy 1” printer:
Open Control Panel > icon view > Devices and Printers
Right-Click on the printer name > Printer Properties > Tab General >
In the top box, Edit the name of the printer (For example, remove the part that says “Copy 1”)
Click Apply / OK to save change
NOTE: The name change may take a bit of time (a few minutes), else Restart the computer and log in.
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What about the label paper / sheets?
If applicable: I'm not sure your printer will accept clear label media - Worth a try.
If the black colored address (Return / Delivery) prints, the lack of color printing is not likely related to the media.
https://www.avery.com/templates/18660
Example - Avery 5160 Label - PDF
Avery_5160_Sample_Label_PDF_Print_1
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HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Enter the type and name of your HP device
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