Before buy: Office Jet Pro 7740

[Tompa25]

Sorry if someone missunderstaning me,but I'm in the way of bying an replacment printer.

Since I myself had for the past 35 years 3 printers( in wich shows how good this printers are).

As in the header I'm interesting of an OfficeJet Pro 7740,but since I know that this is an older printer( and nowdays the technology is in a rapid development), but since it's my first AIO- printer,and that this printers have an reputition of having an short lifespan. Compared to printers only( singel use type).

But since what I've read about this printer ( and also what HP printers are known for,compared to other compeditors such as Canon,Epson). It's not famous for printing high yeald/photo quality images.

Compared to photoprinters from Canon or Epson.

But since I myself is primary interested of an realable( in wich I can print on heavy weight paper), to an quite affordable cost.

Since I myself don't print so much,and the downsize with lazers are that they both need an long startup process,needs a special paper,an expensive drum to replace,but as well that the fine mesh powder is all over the place, but also that the print itself have an glossy finnish( in wich is impossibel to write on with an simpel ball pen), but also that the reflections from the print is bothering me.

Because however I myself had once an Canon Pixma printer ( first and only).

Not only that I found this printer hard to set up( because everything in Japanese maners are upside down/ backwards and forwards thinking. And that if you do anything wrong,the printer just backfires like and mad horse on the track) Sadly it happend me twice. So if there wasn't any physical failure,it could be that the install process went wrong.

But mosly it was broken,since it didn't took any pigment black( for the photo).

And when I started up an complaiment( waranty) I just gave up in all frustration,and went back to an HP- printer.

But in matter of fact it was an quite expensive lesson.

But even if it was a bit off- topic.

What my concerns are;

1.Since I have an older Win 7 PC( 32- bit). Are there any compatibel drivers?

2. Since I also have an refurbished ( upgraded) Win 10 PC( 64- bit).

Is it a better choise to use it on a Win 10 PC insted?

But I also have an Tablet( Android 13)- an Samsung Galaxy Tab S9FE.

3.Since I've also read that this printer uses a technology in wich blocks 3:rd party cartiges.

But since I myself never use anything other than what the printer manufacture has recomended. I never experienced any issues with my print.

Because however I myself have experienced this once before,but this was before when refilled cartiges was launched ( from different retailers). Since in this times it came with an refill bottle,in wich you used the already existing cartige.

But since there is an reason why you never should use anyting other than what is perscripted from the manufacture.

Since ink is more than ink. So its the same why it's inapropriate to use( or mix) diffrent oils with eachother.

Since oil have different specifications/ viscosity.

But what my point is that if there will be any problems ( mostly that the printer will block as well orininal cartiges).

Since I myself know that many manufactures have a trick to block( stop production of certain cartiges) after aprox 10 years( after the lates production).

4. Since this is an inkjet printer.

As I myself had experienced that after a couple of years( in matter of facts 10 yeras or so) the ISS( Ink service Station) clogged.

Since as I suppose this printers are not designed ( ment too be) serviced/ maintained.

So if the ISS had clogged,it's meant to be sent to the grave yard.

But since an printer is still in production( or close to it's EOL), is there any possibility to order them( have it as an backup)?

[Dragon-Fur]

@Tompa25 

Welcome to the HP Community --

At this writing, the printer is still for sale in the US market:

HP OfficeJet Pro 7740 Wide Format All-in-One Printer 

A possible "new model" replacement might be the OfficeJet Pro 9720e or the OfficeJet Pro 9730e.

That said...

Interestingly, at this writing, I've not found the new OfficeJet Pro 97xxe models currently available in our US market -- I did find both printers listed for sale in the UK and possibly elsewhere on your side of the pond (Ocean).

What do to???

You have to decide for yourself, of course.

Depending on your budget, this is either a major investment or simply an attempt to get value for the extra money a higher end printer costs in today's market.

Comments and Additional Information

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True - the printer, like most (all?) high-end HP OfficeJet Pro models, is permanently protected by Dynamic Security -- only HP chipped cartridges work in the printer.  In the case of an "e" printer offered with HP+ AND with HP+ enabled, only new genuine HP cartridges can be used - no refills.

True - the 7740 printer is likely to be off-market at some point -- it's been a staple for longer than some OfficeJet Pro models that are only offered for sale by HP for a limited time (typically one year or a bit longer).  High-end models tend to be available for a bit longer, I think.

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Printers in the Wide Format category do offer printing on larger paper sizes.

With the installation of the Full Feature Software / full driver printer software, printing on A3 paper is supported.

Wide Format printers do not generally offer printing on heavier weight paper than other high-end OfficeJet Pro models.

Check the Specifications for Paper Handling details.

Printer Specifications for HP OfficeJet Pro 7740 Wide Format All-in-One Printer (G5J38A)

Partial excerpt

Media types

Plain; HP EcoFFICIENT; HP Premium Presentation Matte 120g; HP Tri-fold Brochure Glossy 180g; HP Brochure Matte 180g; HP Brochure Glossy 180g; HP Advanced Photo Papers; Light 60-74g; Envelopes 20 to 24 lb

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True - More complicated models might have a more limited life span than a simple black and white laser printer that prints on office paper and lacks the hardware specific to multiple task types.

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My Opinion - The the 7740 is a small business / home office printer.  It is not designed to be a high-end photo printer.  It should print reasonable to very good photos and images -- it should not be expected to print professional grade photos.

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The 7740 printer includes some of the nicer elements of the other high end OfficeJet Pro 91xx series.  For example, the 7740 supports automatic 2-sided scans, a full service touchscreen control panel, a decent EWS management resource, extended copy controls, and Digital sending features:  Scan to PC; Scan to Memory Device; Scan to email.

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The printer software supports both Windows 7 and Windows 10 (amongst others).

Full Feature Software / Full Driver printer software

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<

HP OfficeJet Pro 7740 Wide Format All-in-One Print and Scan Driver and Accessories 

After the Software is installed > Restart the computer and log in.

=== --- === --- === --- === --- ===

Printer Assistant - Manage Scan to Computer

The installation of the full driver generally adds at least one, possibly two shortcuts to the Desktop.

 Note:  Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

Printer Assistant 

HP Scan Assistant

HP Scan

If available, enable "Scan to Computer" using the Printer Assistant

Open Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable

OR

Open HP Scan Assistant shortcut > Manage Scan to Computer > Enable

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_11

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HP Smart - Windows - application - is supported in Windows 10 / Windows 11.

The app is not supported in Windows 7.

Dragon opinion: HP Smart might not yet be optimized for Android -- It  might work or you might be stuck using HP Print Service Plugin for Android  or Mopria .  ??

============================

HP Smart - Windows - Application

HP Smart is an application that supports print and scan for PDF and Photos / Images.

The app is available in the Microsoft Store

OR

Open the Homepage / Support Website for your printer

Category Software & Drivers > Section Install HP Smart app to complete setup and support

Instructions...

>>> How to Use >>> HP printer setup (HP Smart app)

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

NOTES: 

• Read the Terms of Use document to understand the conditions of using HP Smart products.  For example, in the HP Smart application, find the link in HP Smart > Settings (gear) > About > Click on the link for Terms of Use
• Read FAQ - including - What are the requirements to set up a printer using the HP Smart app?
• If using VPN >>Disconnect from Virtual Private Network (VPN) connection before downloading.
• Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
• Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.  Source: How to scan with an HP printer > FAQ > Why can't I connect my wireless printer or scan over the network?
• HP Smart requires that you sign into the application using your HP Account credentials.
• When working through a Browser to access HP Smart, be sure you have Cookies enabled.  If cookies are enabled and you are having trouble, clear Cache and Cookies.   And / Or … Try a different Browser – assign that Browser as the Default. (Note:  Chrome not working?  Use / Assign a different default Browser.)
• Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed.  For example, full driver provides access to Shortcuts and Printing Preferences.
• “Share” to email – Before using Share, add your sender email address to the Windows Mail application

• Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
  •  FAQ examples: 
    • What are the requirements to use the HP Smart app?
    • Which printers are compatible with the HP Smart app?
    • Why do I need to sign in or create an account to use the HP Smart app features?
    • Which languages does the HP Smart app support?
  • Older versions of the HP Smart app no longer support the required login feature.
  • Update the application to the latest version to access / use HP Smart

Help Here:  Unable to download and install the HP Smart printer app

and

Check / Update  >> Every device (computer(s) and / or mobile) where HP Smart is installed should be running the latest version of the HP Smart application available for that device platform (Operating System / Version).

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open  HP OfficeJet Pro 7740 Wide Format All-in-One Printer series  

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[Tompa25]

Thanks for an great and detailed reply.

It was more than I could expect,but since I myself appriciate this type of answers.

However as I've already mentioned with my nearly 30 yeras of experiences with HP; In wich Hp are more known for its realable document printers.

Because however since there are different type of printers; such as photoprinters and some hybrids in between.

Not to mention any specific brand or so.

However since I myself have seen the development of your printers. Since however I had a couple of OfficeJet and Deskjet printers.

But that was when printers had 2 cartiges,and LPT- Connection.

Since all of them where singel fuction devices ( printing only), neither of them had complicated ( or extra features such as scan/ copy,e- mail,fax etc). Or what nowdays is called AIO- Printers.

Since wide format printers are a bit expenciver than regular A4/ letter printers. In particulary also when they are AIO- printers. But ever since they become " each mans everyday life", they also get cheaper.

But with more features included it also came with issues( complicated maintaince).

However compard to my previous printers; they where more of print & go without any unnessesarly hassel.

I also couldn't remember that I had updated my printer for many years.

But however as my concerns are with inkjet printers( but also that I myself have experienced it atleast twice. That the ISS- Service station had clogged).

But however on old type printers it wasn't as complicated as on modern once. Since the design of both the cartige itself,but also that the printerhead itself was integrated on the cartige. But also run on solution based ink( perhaps oil based. Because it was impossibel to clean with water and simpel dishwasher fluid.

But it was a bit easier with thinner or acetone/ petrol.

However since this is an older printer model ( but as I myself had experienced that older models are more realable/ robust. Compared to newer models), but what is my biggest concern is the reality of getting spare parts.

In particulary ISS- Stations ( Ink Service Station).

However printerheads are easy to get, but I've never seen any retailer( or in some spare parts list/ manual).

As long it's possibel for me to get this devices, since I myself live in Sweden.

So this printers are not maybe designed to be maintained/ serviced. But I maybe wrong.

However can I post an private message?

However I also have an older OfficeJet pro 8100,in wich my ISS- Station broke down.

If it's any possibility to fix this printer. If not, I also looking for possibel alternatives/ replacments

[Dragon-Fur]

@Tompa25 

You are welcome.

I only know the HP OfficeJet Pro 7740 through the information available through the public support channels.  That is little enough compared to the deeper knowledge that would come from having used the printer.  I cannot answer questions about the printer's usefulness or reliability. 

New members do not typically have access to Private Message.  The privilege is unfortunately subject to abuse -- Certain limitations are necessary during the initial period that new members are active.

Most Experts, including myself, do not answer support questions using Private Message.  Why?  Doing so defeats the purpose of our Community to share help and knowledge with other members.  Private Message is used by HP agents to obtain private information from customers whose concerns require a more in-depth response from HP.

Know that HP is not a regular support venue for repairing old or out-of-warranty equipment.  HP Support is focused on supporting in-warranty repair and care options for HP devices.

I do not have authority to grant access to Private Message --

I will forward your concerns to our Community Moderators.

Should there be a response, look for a message here before the agent uses other means to contact you.

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Click Yes to say Thank You

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