• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
Microsoft Windows 10 (64-bit)

I have a 2600 All-in-one. I replaced the black ink cartridge this morning. Now the info light is blinking. I don't know why. I tried printing. The first job printed fine, the second took 3 times. It would print the addrrss at the top of the page and nothing else. It finally printed all pages, but the light is still blinking.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@cdmpatton,

 

Thanks for reaching out to the HP Support community!

 

Let's try these steps:

 

Step 1: Power Reset

  • Make sure this printer is plugged into a direct wall, not a surge protector.
  • Turn the printer on.
  • Wait until the printer is idle and silent before you continue.
  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet. Wait at least 60 seconds
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the rear of the printer.
  • Turn on the printer, if it does not automatically turn on.
  • Try to print again.
  • If the issue persists, proceed to the next step.

Step 2: Press the information and check if it prints any report and if the light stops to blink.

 

Step 3: Update Printer firmware

  • Refer to this link to update the printer firmware.

Let me know if this helps or if you need any further help.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “KudosThumbs Up" on the bottom right to say “Thanks” for helping.

ATHARVA_GP
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@cdmpatton,

 

Thanks for reaching out to the HP Support community!

 

Let's try these steps:

 

Step 1: Power Reset

  • Make sure this printer is plugged into a direct wall, not a surge protector.
  • Turn the printer on.
  • Wait until the printer is idle and silent before you continue.
  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet. Wait at least 60 seconds
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the rear of the printer.
  • Turn on the printer, if it does not automatically turn on.
  • Try to print again.
  • If the issue persists, proceed to the next step.

Step 2: Press the information and check if it prints any report and if the light stops to blink.

 

Step 3: Update Printer firmware

  • Refer to this link to update the printer firmware.

Let me know if this helps or if you need any further help.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “KudosThumbs Up" on the bottom right to say “Thanks” for helping.

ATHARVA_GP
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.