Blinking lights on Envy 6452

[bbhank2]

How to turn off (Not down), obnoxious blinking lights above paper tray on this printer, when not printing - without turning printer totally off. 

[Sneha_01]

Hi @bbhank2,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To turn off the blinking lights on your HP Envy 6452 without completely powering down the printer, you can try the following steps:

Sleep Mode: The printer may have a sleep mode that reduces the lights when it’s not in use. This usually activates automatically after a period of inactivity. Make sure your printer is in this mode by leaving it idle for a few minutes.

Check Settings via HP App:

• Open the HP app on your computer or mobile device.
• Select your printer, then go to Printer Settings.
• Look for options related to LED lights or notifications, and see if you can adjust or disable them.

Control Panel Settings:

• On the printer's control panel, look for a Settings or Menu button.
• Navigate through the options to see if there’s a setting to turn off the lights or reduce their brightness.

Firmware Update: Sometimes, a firmware update can change how the printer behaves. Make sure your printer's firmware is up to date through the HP app.

Consult the Manual: If none of the above options work, refer to your printer’s manual for specific instructions on managing the lights.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[bbhank2]

None of this works or there are no menu items that do this.

Please be very specific with possible "solutions".

[Sneha_01]

Hi @bbhank2 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support

[bbhank2]

All communications must be public.  No "Private" messages.

Proposed solutions do not work.

Issue yet to be addressed in meaningful manner.

[bbhank2]

To turn off the blinking lights on your HP Envy 6452 without completely powering down the printer, you can try the following steps:

Sleep Mode: The printer may have a sleep mode that reduces the lights when it’s not in use. This usually activates automatically after a period of inactivity. Make sure your printer is in this mode by leaving it idle for a few minutes.

Sleep mode does not reduce the obnoxious lights.

Check Settings via HP App:

• Open the HP  app on your computer or mobile device.
• Select your printer, then go to Printer Settings.
• Look for options related to LED lights or notifications, and see if you can adjust or disable them.

There are none

Control Panel Settings:

• On the printer's control panel, look for a Settings or Menu button.  No such menus?
  
• Navigate through the options to see if there’s a setting to turn off the lights or reduce their brightness.  There is no such options
  

Firmware Update: Sometimes, a firmware update can change how the printer behaves. Make sure your printer's firmware is up to date through the HP app.  Latest firmware already installed.

Consult the Manual: If none of the above options work, refer to your printer’s manual for specific instructions on managing the lights.  No mention in manual.

I hope this helps.  It does not.  Fails to address issue as asked.

The "Private" message directs me to put in another support ticket for this.  Already done without actual solution.

[Irfan_06]

Hi @bbhank2,

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support