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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Borderless printing A3

Create an account on the HP Community to personalize your profile and ask a question
04-19-2021 10:46 AM
Hello
I have just purchased an HP 7740. The issue I am having is with printing at A3. The print has a large blank border left around the edge, particularly to the left and right in landscape view. I simply can't find a way to set to borderless printing. I have been through all the menus and that option is not visible. Has anyone got a definitive solution to this problem? I would be very grateful if you do.
All the best
N.
Solved! Go to Solution.
Accepted Solutions
04-19-2021 04:20 PM
====================================================================
Welcome to the HP Community.
Be Aware:
Do not respond to individuals who include phone numbers or email addresses in public posts.
Do not respond to individuals who ask you to provide private information in a public Post.
These people might be scammers trying to steal your information / money.
====================================================================
The Specifications indicate the printer can print borderless to this size.
Printer Specifications for HP OfficeJet Pro 7740 Wide Format All-in-One Printer (G5J38A)
Borderless printing | Yes (up to A3/11 x 17-in) |
Media Supported:
Media types | Plain; HP EcoFFICIENT; HP Premium Presentation Matte 120g; HP Tri-fold Brochure Glossy 180g; HP Brochure Matte 180g; HP Brochure Glossy 180g; HP Advanced Photo Papers; Light 60-74g; Envelopes 20 to 24 lb |
Preparation / Setup
Printer Software
If you have not done so,
Install the Full Feature Software (full driver) for the printer.
Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software
For printers that support the option,
Use the Easy Start wrapper to install and configure the printer software.
- Home Page - HP Easy Start
- Open Category Software and Drivers
- Topic: Software-Utility
- Download-and-Save the current version of the Easy Start wrapper to install your print software
- If using USB: Disconnect the USB cable between the printer and computer before installing the software.
- Right-Click on the downloaded package and "Run as Administrator" to start the installation
- Select to install the “Full Driver” / “Full Feature Software”
- If using USB: Connect the cable when instructed to do so (near the end of the installation process).
- After the software is installed, Restart the computer and log in.
Notes >> Easy Start... The Journey
- About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
- You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
- If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription. Instant Ink subscription is NOT mandatory.
- Full driver provides print and scan functions supported by your printer.
========================================================================
Optional
HP Smart for Windows
HP Smart is an application available in the Microsoft Store
Learn how to use HP Smart on your Windows 10 computer.
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR
HP Printers - Using the HP Smart App (Windows 10)
NOTES:
- Windows: www.hp.com/go/hpsmartwin-help
- OS Minimum: Windows 10 version 17134.0 (1803) or higher, Windows 8.1
- Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
- HP Smart requires that you sign into the application using your HP Account credentials.
========================================================================
The User Guide explains how to load the B - Ledger size paper - starting on Page 16.
The user guide provides specifications on Page 141, including:
Paper size and weights
For the list of supported paper sizes, see the HP printer software.
● Plain paper: 60 to 105 g/m2 (16 to 28 lb)
● Envelopes: 75 to 90 g/m2 (20 to 24 lb)
● Cards: Up to 200 g/m2 (110 lb index maximum)
● Photo paper: 300 g/m2 (80 lb)
After the paper is loaded into the correct tray in the printer,
Tell the Printer about the loaded paper and Set the Preferences
Check / Adjust / Retain the Paper at the Printer Display Panel
Section is not applicable to printers lacking a printer display panel.
Open Printer Tray,
If you have not yet done so, add desired paper type
Wait a couple of seconds…
Close Tray
IF applicable for your printer:
Look for a message on the Printer Control / Display Panel,
Click Modify (wording varies), set the paper size and type, Click OK
Note – Printer Display Panel > Adjusting the paper size:
If the size of your Paper Size is not in the Drop-down menu,
Select Custom (likely the last selection in the list)
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Embedded Web Server (EWS)
EWS option is applicable to network connected printers.
If the printer is on the network,
If the EWS feature is supported on your printer,
Use the Embedded Web Server (EWS) to view / configure your printer.
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
NOTES
- Size not listed in the Drop-down menu? Select Custom (likely the last selection in the list)
- EWS is also available in HP Smart Windows and HP Smart Mobile > Settings > Advanced
- Features and options differ by printer model and type.
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Set the Preferences – Windows
This section is not applicable to Mobile Printing.
Printing Preferences are available directly from the driver and / or might be called "Printer Properties" / "Shortcuts" (or similar) from within printing software / applications.
Preferences and Envelopes:
Select / leave Printing Preferences shortcut to "Everyday Printing" or something equally benign.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Preparation > Check / enable the printer as the “Default Printer”
Settings > Devices > Printers and scanners
UNCHECK (clear box) Let Windows manage my default printer
Select (Left-Click) your printer from the list of printers > Manage > Set as Default
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Printing Preferences - Selections
Settings > Devices > Printers and scanners
Left-Click on (your) Printer > Manage > Printing Preferences
Next
Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit
Make changes to a Shortcut (Model Dependent)
- Select shortcut (locked or custom) >
- Adjust the settings for paper, source (tray), other settings
- Check all sub-menus in all Tabs
- Click OK to save / leave sub menu
Custom Shortcut
Save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
Click OK to save the setup
Side Bar: Scan Menu for HP Scan
Open More > section,
Check / adjust settings in each sub-section
Click OK to save sub-menu changes
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Execution - Printing Borderless
Whether you can print borderless might depend on the type of Media (paper type) as well we the size of the paper.
For example, for those printers that support printing Borderless, doing so might be restricted to certain Sizes matched to a particular Media type (kind of paper): You might have to (use and) select Paper Type = Photo Paper or Brochure (matte or glossy).
The following example is for a different (and much smaller) paper size - it is meant to provide an illustration of the setup.
Example - HP Smart - Windows - Simple Photo Print - Borderless
HP_Smart_W10_Borderless_Print_5x7_All_2
References and Resources
Adobe Reader DC – Install Whether You Use It or Not
If you have not done so,
Reinstall / Update your PDF Reader (Adobe Reader DC /Optional Foxit Reader)
HINT: Watch out for and UNCHECK unwanted extra software
NOTE: Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet Pro 7740 Wide Format All-in-One Printer series
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
04-19-2021 04:20 PM
====================================================================
Welcome to the HP Community.
Be Aware:
Do not respond to individuals who include phone numbers or email addresses in public posts.
Do not respond to individuals who ask you to provide private information in a public Post.
These people might be scammers trying to steal your information / money.
====================================================================
The Specifications indicate the printer can print borderless to this size.
Printer Specifications for HP OfficeJet Pro 7740 Wide Format All-in-One Printer (G5J38A)
Borderless printing | Yes (up to A3/11 x 17-in) |
Media Supported:
Media types | Plain; HP EcoFFICIENT; HP Premium Presentation Matte 120g; HP Tri-fold Brochure Glossy 180g; HP Brochure Matte 180g; HP Brochure Glossy 180g; HP Advanced Photo Papers; Light 60-74g; Envelopes 20 to 24 lb |
Preparation / Setup
Printer Software
If you have not done so,
Install the Full Feature Software (full driver) for the printer.
Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software
For printers that support the option,
Use the Easy Start wrapper to install and configure the printer software.
- Home Page - HP Easy Start
- Open Category Software and Drivers
- Topic: Software-Utility
- Download-and-Save the current version of the Easy Start wrapper to install your print software
- If using USB: Disconnect the USB cable between the printer and computer before installing the software.
- Right-Click on the downloaded package and "Run as Administrator" to start the installation
- Select to install the “Full Driver” / “Full Feature Software”
- If using USB: Connect the cable when instructed to do so (near the end of the installation process).
- After the software is installed, Restart the computer and log in.
Notes >> Easy Start... The Journey
- About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
- You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
- If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription. Instant Ink subscription is NOT mandatory.
- Full driver provides print and scan functions supported by your printer.
========================================================================
Optional
HP Smart for Windows
HP Smart is an application available in the Microsoft Store
Learn how to use HP Smart on your Windows 10 computer.
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR
HP Printers - Using the HP Smart App (Windows 10)
NOTES:
- Windows: www.hp.com/go/hpsmartwin-help
- OS Minimum: Windows 10 version 17134.0 (1803) or higher, Windows 8.1
- Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
- HP Smart requires that you sign into the application using your HP Account credentials.
========================================================================
The User Guide explains how to load the B - Ledger size paper - starting on Page 16.
The user guide provides specifications on Page 141, including:
Paper size and weights
For the list of supported paper sizes, see the HP printer software.
● Plain paper: 60 to 105 g/m2 (16 to 28 lb)
● Envelopes: 75 to 90 g/m2 (20 to 24 lb)
● Cards: Up to 200 g/m2 (110 lb index maximum)
● Photo paper: 300 g/m2 (80 lb)
After the paper is loaded into the correct tray in the printer,
Tell the Printer about the loaded paper and Set the Preferences
Check / Adjust / Retain the Paper at the Printer Display Panel
Section is not applicable to printers lacking a printer display panel.
Open Printer Tray,
If you have not yet done so, add desired paper type
Wait a couple of seconds…
Close Tray
IF applicable for your printer:
Look for a message on the Printer Control / Display Panel,
Click Modify (wording varies), set the paper size and type, Click OK
Note – Printer Display Panel > Adjusting the paper size:
If the size of your Paper Size is not in the Drop-down menu,
Select Custom (likely the last selection in the list)
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Embedded Web Server (EWS)
EWS option is applicable to network connected printers.
If the printer is on the network,
If the EWS feature is supported on your printer,
Use the Embedded Web Server (EWS) to view / configure your printer.
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
NOTES
- Size not listed in the Drop-down menu? Select Custom (likely the last selection in the list)
- EWS is also available in HP Smart Windows and HP Smart Mobile > Settings > Advanced
- Features and options differ by printer model and type.
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Set the Preferences – Windows
This section is not applicable to Mobile Printing.
Printing Preferences are available directly from the driver and / or might be called "Printer Properties" / "Shortcuts" (or similar) from within printing software / applications.
Preferences and Envelopes:
Select / leave Printing Preferences shortcut to "Everyday Printing" or something equally benign.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Preparation > Check / enable the printer as the “Default Printer”
Settings > Devices > Printers and scanners
UNCHECK (clear box) Let Windows manage my default printer
Select (Left-Click) your printer from the list of printers > Manage > Set as Default
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Printing Preferences - Selections
Settings > Devices > Printers and scanners
Left-Click on (your) Printer > Manage > Printing Preferences
Next
Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit
Make changes to a Shortcut (Model Dependent)
- Select shortcut (locked or custom) >
- Adjust the settings for paper, source (tray), other settings
- Check all sub-menus in all Tabs
- Click OK to save / leave sub menu
Custom Shortcut
Save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
Click OK to save the setup
Side Bar: Scan Menu for HP Scan
Open More > section,
Check / adjust settings in each sub-section
Click OK to save sub-menu changes
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Execution - Printing Borderless
Whether you can print borderless might depend on the type of Media (paper type) as well we the size of the paper.
For example, for those printers that support printing Borderless, doing so might be restricted to certain Sizes matched to a particular Media type (kind of paper): You might have to (use and) select Paper Type = Photo Paper or Brochure (matte or glossy).
The following example is for a different (and much smaller) paper size - it is meant to provide an illustration of the setup.
Example - HP Smart - Windows - Simple Photo Print - Borderless
HP_Smart_W10_Borderless_Print_5x7_All_2
References and Resources
Adobe Reader DC – Install Whether You Use It or Not
If you have not done so,
Reinstall / Update your PDF Reader (Adobe Reader DC /Optional Foxit Reader)
HINT: Watch out for and UNCHECK unwanted extra software
NOTE: Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet Pro 7740 Wide Format All-in-One Printer series
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
04-20-2021 07:08 AM
Perfect.
You are welcome.
Happy Printing.
Stay Safe.
Better 2021 for everyone.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"