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HP Recommended
envy 5020
Microsoft Windows 10 (64-bit)

Hi.

After install fresh windows 10 can't find option how to set up bordless printing. Usually I could select it in option but now its gone... Cant find it in windows10 or HP app.  Much appreciate for any help 😄

1 REPLY 1
HP Recommended

@Roweros 

 

Welcome to the HP Community.

 

Many of the features supported by the printer, including Borderless printing, are managed in the Full Feature Software / full driver printer software.

 

For those reading, a reminder:

Borderless printing, on those printers where the feature is supported AND assuming the full driver printer software is installed, might be restricted to certain paper sizes and limited paper types (kind of paper).  This means you must match the combination of loaded paper size and type in the printer, plus what the printer KNOWS about that paper, and the selection of the paper size and type in the software / application you are using to submit the job to the printer.

 

Printer Software Check

 

Notes

If the printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features.

 

In addition, the installed software places two shortcut icons on the Desktop named for the printer.

Examples

Programs_and_Features_Printer_Software_List_2Programs_and_Features_Printer_Software_List_2Printer_Assistant_Shortcut_Icon_on_Desktop_2Printer_Assistant_Shortcut_Icon_on_Desktop_2

 

Printer software  not installed?

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

 

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

 

  • Home Page - HP Easy Start 
  • Open Category Software and Drivers 
  • Topic: Software-Utility 
  • Download-and-Save  the current version of the Easy Start wrapper to install your print software 
  • If using USB:  Disconnect the USB cable between the printer and computer before installing the software.
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • Select to install the “Full Driver” / “Full Feature Software”
  • If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
  • After the software is installed, Restart the computer and log in.

 

Notes >> Easy Start... The Journey

 

  1. Full Administrator Rights are required to complete the HP Software installation.
  2. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
  3. You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
  4. If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription.  Instant Ink subscription is NOT mandatory.
  5. Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.

========================================================================

 

Example - Full Driver loaded (to allow selection of Shortcut / options

HP Smart Windows - Simple Photo Print - Borderless

HP_Smart_W10_Borderless_Print_4x6_6HP_Smart_W10_Borderless_Print_4x6_6

 

References / Resources

 

Adobe Reader DC – Install Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software

 

NOTE:  Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5020 All-in-One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.