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‎12-27-2025 01:31 AM

HP Recommended

Hey there,

 

I have just purchased  the HP Smart Tank 5105 printer. I have plugged it in and followed all instructions. I have downloaeded the app, and no device will find it, I have tried Android phone, iPhone, mac and pc (Windows 11) I have the app downloaded.

 

All the lights are flashing.

 

I have tried turning it on/off. Unplugged it for 60 seconds. Its plugged straight into the wall.

 

i have reset my router.

 

Can anyone help?

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2 REPLIES 2

‎12-27-2025 01:47 AM - edited ‎12-27-2025 01:48 AM

HP Recommended

Hi @Frase1 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=FTAicm407w8

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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‎12-27-2025 02:28 AM

HP Recommended

Thanks fornsending this through. I have already watched this and it still didnt help. Im returning the printer for a replacement unit

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