Bypass SETUP Cartridges HP OfficeJet 5258

[JonJet]

I received this printer secondhand through a friend of my family. Upon trying to set the printer up - with official, freshly purchased and compatible HP ink - the printer prompted me to insert SETUP ink cartridges and would not proceed with setup any further. As the printer is secondhand, I do not have SETUP cartridges. How do I bypass this?

[Irfan_06]

Hi @JonJet,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your printer ink cartridges.

Kindly refer to the steps from this link to troubleshoot and let me know if that fixes the issue.

Also, update the printer firmware by clicking on this link.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[JonJet]

The problem is not with the ink cartridges, they are brand new. And I cannot update the firmware because the printer refuses to let me select any options until I use the SETUP cartridges that I did not receive and I do not have.

[Irfan_06]

Hi @JonJet,

I am sorry to hear that the above steps did not help much.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support