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HP Recommended
HP ENVY Pro 6455 All-in-One Printer

Hi,

 

I purchased a HP Envy Pro 6455 printer a while ago and never set it up. I do not have the SETUP ink cartridges, just regular HP ink cartridges. In order to use the printer however it is telling me I have to use the SETUP cartridges. As I do not have the cartridges, I was wondering how to get around this. I really want to be able to use my printer so any help would be appreciated. Thank you!

1 REPLY 1
HP Recommended

Hi @jmk226,

 

Welcome to the HP Support Community

I'd like to help!

 

We would have to perform an OOBE reset on the printer to bypass the error 

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name, or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

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