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‎01-10-2022 10:01 AM

HP Recommended
Product: Envy 5055
Operating System: Microsoft Windows 10 (64-bit)

Hi, recently I have received an HP printer Envy 5055 from my friend. I tried to replace the cartridge with new HP 65 ink. After I installed it, it is displaying ‘Use SETUP cartridge’ and doesn’t print. I don’t have the Setup cartridge, need help bypassing it.

thanks

Ganesh

Category:
9 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-12-2022 02:34 PM

HP Recommended

@Ganesh5505

Welcome to the HP Support Community.

 

Don't worry as I'll be glad to help,  
I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 
 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎01-12-2022 02:34 PM

HP Recommended

@Ganesh5505

Welcome to the HP Support Community.

 

Don't worry as I'll be glad to help,  
I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 
 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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