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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Bypass SETUP cartridges for HP Envy Photo 7800

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02-05-2021 06:22 PM
I recently purchased the HP Envy Photo 7800 from Costco, and it did not include SETUP cartridges. While trying to setup the printer for the first time, I put in the HP 64 XL cartridges in the printer (purchased separately) and kept getting message: Use Setup cartridges. Can you please send me special instructions to bypass this printer message?
02-09-2021 05:48 AM
@Anah1, Welcome to HP Support Community!
To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Let me know if this helps.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee