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HP Recommended

My grandfather got this printer and never set it up and misplaced the setup cartridges. He currently has regular replacement cartridges installed.

2 REPLIES 2
HP Recommended

@christian-h, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

If the unit was initialized earlier and you're encountering this error after setup, please follow the steps outlined in the guide to resolve the issue.

Refer: HP Printers - A 'Use SETUP Cartridges' Error Displays | HP® Support.

 

If this is your first time setting up the unit, you can ignore the previous steps.

 

To bypass the cartridge setup, we’ll need to perform a semi-full reset. However, since these steps are specific to your printer model, I'll send you detailed instructions via private message to ensure we don't risk causing any issues with the printer.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

HP Recommended

I did not receive the private message, please send me this message as soon as possible.

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