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Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

 

Original topic URL: **https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Bypass-Setup-Cartridge-Envy-5055/m-p/81...**

 

I have the exact same issue.   I have an envy 5055 stored in the box, had to replace the ink cartridges and i can NOT bypass the setup cartridges error.   I have tried everything.    Its been sitting in a box while I moved and now I can not get past this message.   Please get back to me asap.   

 

Thank you in advance

Dean

1 REPLY 1
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@DCPARK, Welcome to the HP Support Community! I’m here to help.

 

I understand you do not have the setup ink cartridges. 

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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