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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Shelby1991
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Bypass Starter Ink Cartridge HP Envy Pro 6455

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HP Envy Pro 6455
macOS 10.13 High Sierra

We accidentally threw away our starter cartridges for our new HP Envy Pro 6455 and now can’t setup our printer. Is there any way to bypass the starter ink and just setup using ink we purchased? Please help we have tried everything! This is a brand new printer that we received for Christmas.

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Jay_G24
HP Support Agent
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Hi @Shelby1991,

 

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Shelby1991
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I was able to connect with a customer support representative and got the issue resolved - thanks!

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