Bypass set up cartridges error message for my Officejet 5222.

[ldickinson]

Hello, I do not have the set up cartridges for my Officejet 5222. I have tried to research how to bypass this, put I don't get the same options coming up on my printer as others I've seen. Can someone help me bypass this. I do have cartridges, just not the set up ones. Thanks for any help. 

[Anand_Andy]

Hi @ldickinson,

Welcome to the HP Support Community

I'd like to help!

We would have to perform an OOBE reset on the printer to bypass the error.

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link:  https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[Carter471]

I have the same error and need help. I have nee cartridges but not the set up ones.

[Anand_Andy]

Hi @Carter471,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

We would have to perform an OOBE reset on the printer to bypass the error 

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• In order to assist you may I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[Carter471]

It brings up a error and says Sorry can't find the page I am looking for.

[Anand_Andy]

@Carter471,

Thank you for your response, to asist better please help me with the below information:

• May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Keep me posted.

[Carter471]

It is the HP Officejet 5222.