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Envy 6055e

My son received an Envy 6055e printer 2 years ago when he started college. He never set up the printer. This year when he went to set it up, it asks for the start up cartridges. After 2 years, we have no idea where they might be. I understand you can not purchase start-up cartridges and the printer will not complete setup without them. Please tell me there is a bypass and that I don’t have to buy another printer when we have a new one that has never been used!

1 REPLY 1
HP Recommended

Hi @Baburnha,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 


Bypassing setup cartridges in an HP Envy 6055e printer is not recommended and may not be possible. Setup cartridges are typically used to initialize the printer and ensure proper functionality during the initial setup process. They are often equipped with a chip that communicates with the printer to verify that genuine HP cartridges are being used. Attempting to bypass these setup cartridges may result in issues with the printer's functionality and warranty.

 

If you are facing problems with setup cartridges or need to replace them, you should follow the recommended setup procedure. Here are the general steps to set up an HP Envy printer with setup cartridges:

 

  • Open the printer box and remove the setup cartridges and other accessories.
  • Plug in the printer and power it on.
  • Follow the on-screen instructions or the provided setup guide to insert the setup cartridges into the printer.
  • The printer will usually go through an initialization process, aligning the cartridges, and preparing itself for printing.
  • Complete the setup process by connecting the printer to your network and installing the necessary drivers and software on your computer.

 

If you are looking to use non-HP or refilled cartridges with your HP Envy 6055e, be aware that doing so may void your printer's warranty and result in suboptimal print quality or performance. HP often uses technology to discourage the use of non-genuine cartridges.

 

It's generally recommended to use genuine HP ink cartridges to ensure the best performance and longevity for your printer.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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