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‎04-01-2020 09:10 AM

HP Recommended
Product: C 5550 Photosmart all-in-one printer

Hello,

I have just purchased a re-furbished HP C 5550 printer/scanner etc. The purchase did not include the software/firmware DVD.

I would like to obtain one of the authentic HP DVD set-up discs, but I have not yet found a source for this item, despite much time spent searching the web.. Is there anyone on this forum who has a surplus copy of this DVD for sale, or donation.  Can anyone point me to a source for this DVD.

In case it is helpful information I wish to use this in conjunction with my HP Visualize workstation and WIN 2000 Professional O.S.

Thank you for your attention

1 REPLY 1

‎04-06-2020 11:42 AM

HP Recommended

@Catullus

 

Welcome to the HP Support Community.

 

Unfortunately, it is not available anymore. 

 

I would suggest you try the Windows built-in drivers. Follow the steps below:

 

•    Go to Control Panel - Devices and Printers - Click on "Add printer" and follow the on-screen instructions.

•    When the page prompts for the drivers, select "Windows update". The driver list will be updated.

•    Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

 

Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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