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Samsung Xpress SL-C1810W Color Laser Printer
macOS 15.0 Sequoia

I moved the printer from one desk to another. When I moved the printer it appeared to be working fine. Now it won't print in colour, at all. The default paper size had changed to "letter" (changed that). The printer will not print out its configuration from the on-printer menu nor the sync-thru web page. I've deleted the installers from my computer. downloaded a fresh copy. deleted and reinstalled the printer with no success or improvement. Any ideas? 

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