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‎06-27-2022 03:53 PM

HP Recommended
Product: c5180
Operating System: Ubuntu LTS

I have a C5180 to support which is asking for initial cartridges (for alignment?) because of a reset after ink system issues. The owners do not have these cartridges anymore. How can this problem be solved?

Category:
1 REPLY 1

‎06-30-2022 11:38 AM

HP Recommended

@C5180C5180

 

Welcome to the HP Support Community.

 

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

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