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Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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HP Recommended
HP PageWide Pro 477dw MFP

When i try to update firmware i stuck in this issue 

 

1.jpg

The Printer Update function has been disabled!

Contact your system administrator or the person who set up the printer.

 

 if i download the frimware, and try to install give me a error too

 

2 REPLIES 2
HP Recommended

Likely disabled under security options

 

Repairatrooper_0-1658967379514.png

 

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HP Recommended

Nice many thanks that solution works for me

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