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‎08-03-2016 06:27 AM

HP Recommended
Product: ENVY 5660
Operating System: Microsoft Windows 7 (64-bit)

My ENVY 5660 Print, Scan, Copy Photo - will not calibrate for labels. It only prints a about a quarter of a circle on the left hand side of the paper.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-03-2016 05:33 PM

HP Recommended

Hi @Smoky1,

 

Thanks for reaching out to the HP Support Forums for a solution to your calibration issue.

 

I understand that that you are using an HP ENVY 5660 e-All-in-One Printer with a Windows 7 computer and you are unable to get the printer to calibrate for disc labels. I would like to help.

 

I referred to the HP ENVY 5660 e-All-in-One Printer Specifications and found that labels were not listed as a supported media type.

 

The only calibration that this printer is designed to do is the printer alignment, which takes place during the initial setup, or when ink cartridges are replaced.

 

 

Please let me know if this resolves the issue, or if you require further assistance.

 

In fact, if this helps you to reach a solution please click the "Accept as Solution", and the "thumbs up" buttons down below in this message. 🙂

 

Thanks!

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.


rb011
I work on behalf of HP

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-03-2016 05:33 PM

HP Recommended

Hi @Smoky1,

 

Thanks for reaching out to the HP Support Forums for a solution to your calibration issue.

 

I understand that that you are using an HP ENVY 5660 e-All-in-One Printer with a Windows 7 computer and you are unable to get the printer to calibrate for disc labels. I would like to help.

 

I referred to the HP ENVY 5660 e-All-in-One Printer Specifications and found that labels were not listed as a supported media type.

 

The only calibration that this printer is designed to do is the printer alignment, which takes place during the initial setup, or when ink cartridges are replaced.

 

 

Please let me know if this resolves the issue, or if you require further assistance.

 

In fact, if this helps you to reach a solution please click the "Accept as Solution", and the "thumbs up" buttons down below in this message. 🙂

 

Thanks!

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.


rb011
I work on behalf of HP

Was this reply helpful? Yes No
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