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‎04-19-2018 08:51 AM

HP Recommended
Product: Laser Jet Pro 400 MFP
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

The folder named: HP_LaserJet_400_MFP_M425 appearred on my C Drive after installing the software for my LJ Pro 400 MFP. It appears to be an installation folder. Can I safely delete it?

 

Thanks,

V

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-19-2018 12:32 PM

HP Recommended

i think this is just the files that has been extracted during the installation.If you delete these from the c drive it should still work.Delete the files and restart  the computer and make sure everything is working.Then you can empty the recycle bin.Hope this will  help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################

View solution in original post

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2 REPLIES 2

‎04-19-2018 12:32 PM

HP Recommended

i think this is just the files that has been extracted during the installation.If you delete these from the c drive it should still work.Delete the files and restart  the computer and make sure everything is working.Then you can empty the recycle bin.Hope this will  help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
Was this reply helpful? Yes No

‎04-19-2018 01:45 PM

HP Recommended

Hi Copier-Pro,

 

Thanks for the quick response! I deleted the folder, rebooted and ran  some  tests using HP Print And Scan Doctor. Both, print and scan tests were successful. 

 

Cheers,

V.

Was this reply helpful? Yes No
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