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HP Recommended
HP Officejet pro 7720
Microsoft Windows 10 (64-bit)

I want to print borderless on a custom size print but printer leaves a small margin. How do I stop this

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Jojo1963 

 

Welcome to the HP Community.

 

Borderless is supported on this printer but perhaps not on all sizes, content type, paper types.

For example, some printers restrict Borderless printing to certain paper types (for example, Photo Paper / Brochure paper).

 

Borderless PrintingYes (up to A3/11 x 17-in)

 

When unsupported - due to the combination of size / type / content - margins are restricted to no less than 3.3mm on a side.

 

Print Margin Bottom (A4)3.3 mm
Print Margin Left (A4)3.3 mm
Print Margin Right (A4)3.3 mm
Print Margin Top (A4)3.3 mm

 

Everything works better if you install the Full Feature Software / Full Driver printer software.

 

Printer Software - Preparation

 

If you have not done so,

In addition to the HP Smart application,

Install the Full Feature Software / full driver printer software for the printer.

HP Smart and other print software / applications benefit from having the full driver installed.

 

Printer Software Check

 

Notes

If the full driver printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features.

 

 

The installation of the printer software adds two shortcut icons to the Desktop.

The Printer Assistant is named for the printer and provides access to Print , Scan , and Tools

HP Scan is named for itself and provides a direct call to the HP Scan software.

Programs_and_Features_Printer_Desktop_Icons_3Programs_and_Features_Printer_Desktop_Icons_3

 

Printer software not installed?

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

 

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

 

  • Home Page - HP Easy Start 
  • Open Category Software and Drivers 
  • Topic: Software-Utility 
  • Download-and-Save  the current version of the Easy Start wrapper to install your print software 
  • If using USB:  Disconnect the USB cable between the printer and computer before installing the software.
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • When asked, Select to install the “Full Driver” / “Full Feature Software”
  • If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
  • After the software is installed, Restart the computer and log in.

 

Notes >> Easy Start... The Journey

 

  1. Full Administrator Rights are required to complete the HP Software installation.
  2. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
  3. You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
  4. If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription.  Instant Ink subscription is NOT mandatory.
  5. Disconnect from Virtual Private Network (VPN) connection while installing printer software.
  6. Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.

 

============================================================================

 

What to do?

Try it...

The Shortcut setup / driver software is smart enough to balk (refuse) when the combination you want is not supported.

 

If the combination of the content type (document / photo), paper type, and the paper size support Borderless, you'll be able to select the option.

 

Example - HP Smart Windows - Simple Photo Print - Borderless 5x7 inches

HP_Smart_W10_Borderless_Print_5x7_All_4HP_Smart_W10_Borderless_Print_5x7_All_4

 

Related - Custom Paper Size form

 

HP Document:

HP Printers - Creating Custom Paper Sizes

 

Example - Custom Paper Size Form

Custom_Paper_Size_Form_Examples_1Custom_Paper_Size_Form_Examples_1

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 7720 Wide Format All-in-One Printer series 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

 

 

 

 

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Jojo1963 

 

Welcome to the HP Community.

 

Borderless is supported on this printer but perhaps not on all sizes, content type, paper types.

For example, some printers restrict Borderless printing to certain paper types (for example, Photo Paper / Brochure paper).

 

Borderless PrintingYes (up to A3/11 x 17-in)

 

When unsupported - due to the combination of size / type / content - margins are restricted to no less than 3.3mm on a side.

 

Print Margin Bottom (A4)3.3 mm
Print Margin Left (A4)3.3 mm
Print Margin Right (A4)3.3 mm
Print Margin Top (A4)3.3 mm

 

Everything works better if you install the Full Feature Software / Full Driver printer software.

 

Printer Software - Preparation

 

If you have not done so,

In addition to the HP Smart application,

Install the Full Feature Software / full driver printer software for the printer.

HP Smart and other print software / applications benefit from having the full driver installed.

 

Printer Software Check

 

Notes

If the full driver printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features.

 

 

The installation of the printer software adds two shortcut icons to the Desktop.

The Printer Assistant is named for the printer and provides access to Print , Scan , and Tools

HP Scan is named for itself and provides a direct call to the HP Scan software.

Programs_and_Features_Printer_Desktop_Icons_3Programs_and_Features_Printer_Desktop_Icons_3

 

Printer software not installed?

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

 

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

 

  • Home Page - HP Easy Start 
  • Open Category Software and Drivers 
  • Topic: Software-Utility 
  • Download-and-Save  the current version of the Easy Start wrapper to install your print software 
  • If using USB:  Disconnect the USB cable between the printer and computer before installing the software.
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • When asked, Select to install the “Full Driver” / “Full Feature Software”
  • If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
  • After the software is installed, Restart the computer and log in.

 

Notes >> Easy Start... The Journey

 

  1. Full Administrator Rights are required to complete the HP Software installation.
  2. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
  3. You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
  4. If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription.  Instant Ink subscription is NOT mandatory.
  5. Disconnect from Virtual Private Network (VPN) connection while installing printer software.
  6. Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.

 

============================================================================

 

What to do?

Try it...

The Shortcut setup / driver software is smart enough to balk (refuse) when the combination you want is not supported.

 

If the combination of the content type (document / photo), paper type, and the paper size support Borderless, you'll be able to select the option.

 

Example - HP Smart Windows - Simple Photo Print - Borderless 5x7 inches

HP_Smart_W10_Borderless_Print_5x7_All_4HP_Smart_W10_Borderless_Print_5x7_All_4

 

Related - Custom Paper Size form

 

HP Document:

HP Printers - Creating Custom Paper Sizes

 

Example - Custom Paper Size Form

Custom_Paper_Size_Form_Examples_1Custom_Paper_Size_Form_Examples_1

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 7720 Wide Format All-in-One Printer series 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

 

 

 

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.