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- Can I use my HP Laserjet 1320 with Apple OS 14 (Sonoma)?

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11-21-2024 05:07 AM
Product: HP LaserJet 1320 Printer
Is there some way to make my HP Laserjet 1320 printer work with my new Apple computer (OS 14 - Sonoma)? The computer finds the printer, but when I try to print I get a "filter failed" error message.
1 REPLY 1
11-21-2024 06:23 AM
You may have receivef an error that says "Stopped Filter Failed"
Reset the Printing System
- Click the Apple menu icon, and then click System Preferences.
- Click Printers and Scanner / Print and Scan or Print and Fax.
- Make a note of the printers you have installed. You may want to open each one and note the name, queue and driver used as you might need to refer to that information later.
- Right-click the blank space in the Printers list, and then click Reset printing system.
- Click Reset in the confirmation window.
- Enter an administrator username and password, and then click OK.
- Wait until the printing system is reset and no devices show in the Printers list
- Restart your computer
Re-Install Printers
- Go to your Applications folder and open Self Service
- Locate and install the printer(s) you want use.
- If the printer(s) are not in Self Service, you will need to install them by hand.
- Go back to System preferences – Printers and scanners.
- Click the Add Printer button (+).
- Add the IP or host address in the address field
Alternately use https://123.hp.com
Let me know what you find out.
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