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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
If that person (who gave you the printer) had an Instant Ink subscription
and
If he / she / they did not remove the Instant Ink cartridges,
Know that Instant Ink cartridges do not work outside of the contract (with that particular subscription).
The cartridges, in this case, have locked and have to be removed and replaced with a purchased set of HP cartridges.
Stop Web services (this is usually a toggle on the printer).
Remove all the Instant Ink Cartridges.
Purchase and install a new set of HP cartridges.
If the cartridges installed in the printer are Not (labeled on the cartridge as) Instant Ink cartridges,
Stop Web Services - Wait a bit - Try printing.
References / Resources
Chapter 4 - Use Web Services - starting on Page 31
Open website: HP Smart / HP Connected
Open category How to > Turning On Web Services (Includes “Turn off Web Services” help)
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY 5544 All-in-One Printer
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
HP Recommended
If that person (who gave you the printer) had an Instant Ink subscription
and
If he / she / they did not remove the Instant Ink cartridges,
Know that Instant Ink cartridges do not work outside of the contract (with that particular subscription).
The cartridges, in this case, have locked and have to be removed and replaced with a purchased set of HP cartridges.
Stop Web services (this is usually a toggle on the printer).
Remove all the Instant Ink Cartridges.
Purchase and install a new set of HP cartridges.
If the cartridges installed in the printer are Not (labeled on the cartridge as) Instant Ink cartridges,
Stop Web Services - Wait a bit - Try printing.
References / Resources
Chapter 4 - Use Web Services - starting on Page 31
Open website: HP Smart / HP Connected
Open category How to > Turning On Web Services (Includes “Turn off Web Services” help)
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY 5544 All-in-One Printer
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
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