Can not connect to HP Deskjet 2734e Printer!

[west40texas]

Hello, we recently purchased a HP Deskjet 2734e printer and have been trying for several days unsuccessfully to connect it to our Windows 7 laptop and have not been able to install the HP Easy start even by trying the download link provided in the HP Community "https://ftp.hp.com/pub/softlib/software13/printers/DJ2700/HPEasyStart-13.6.5-DJ2700_51_4_4865_1_Webp..." Is there a fix for this issue?

[Irfan_06]

Hi @west40texas,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with connecting your new Printer.

Please follow the steps below to connect your printer to the network.

1) Enable Wi-Fi setup mode: When you turn on your printer for the first time, it is temporarily placed in Wi-Fi setup mode so that it can be discovered during setup. Use the printer control panel to restore Wi-Fi setup mode, and then set up the printer again. Go to Restore Wi-Fi setup mode on your HP printer for more information.

2) Refer to this link to use the HP smart app on your phone/tablet/PC to add a printer.

Or Install the printer with Windows built-in driver.

You can refer to this document to install the printer.

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[west40texas]

I can not get my Windows 7 laptop to install the HP Easy Start, I keep getting the following Error!

[Irfan_06]

Hi @west40texas,

Kindly refer to the steps on this link and let me know if that resolves the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[MSUsteph]

Thank you Irwin - I was about ready to give up when I followed the link that you provided. I do believe that this was the same set up that I went through originally - but that link ended in the printer successfully connecting to the computer and allowing me to print and scan. Thank you!