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Locked

‎10-30-2024 01:10 PM

HP Recommended

I have read that I need to downgrade my firmware to allow non-HP printer cartridges to be used by my HP OfficeJet Pro 9018e.  Can I get the instructions to bypass the error message that locks up my system?  Thanks!

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1 REPLY 1

‎10-30-2024 01:19 PM

HP Recommended

Hi @mortyman 

 

In these HP+ class printers it is not possible to use only original cartridges you should buy a non-HP+ printer to use other cartridges those printers are the ones that do not have the “e” at the end of the model.

 

Frequently Asked Questions (FAQs) about HP+ Printers | HP® Official Site

 

No. Customers can choose to participate in Instant Ink, which provides convenience and cost savings of up to 50 percent3,4, or purchase Original HP Ink or Toner directly from the retailer of their choice. HP+ printers requires the use of Original HP Ink or Toner to operate even after expiration of the Instant Ink trial.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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