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- Printer Setup, Software & Drivers
- Can only print in black ink. Test print page is in color.

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03-03-2023 06:00 PM
Product: HP ENVY 4520 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)
I cannot print in color. I can print in Black. This came on suddenly, I was printing from documents in color when all of the sudden, color stopped for documents. Test page prints nicely in color. I have uninstalled reinstalled, downloaded firmware, Set up TCP, deleted and reinstalled HP Smart. This is crazy. No color with documents. Help!
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