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HP Recommended
HP ENVY 4520 All-in-One Printer
Microsoft Windows 10 (64-bit)

I cannot print in color.  I can print in Black.  This came on suddenly, I was printing from documents in color when all of the sudden, color stopped for documents.  Test page prints nicely in color.  I have uninstalled reinstalled, downloaded firmware, Set up TCP, deleted and reinstalled HP Smart.  This is crazy.  No color with documents.  Help!

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