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‎09-27-2022 09:28 AM

HP Recommended

I have a service error 79 and am low on ink.  Hoping to not replace cartridge and then determine ink is not the issue.  I powered off unplugged turned off ipv6 as suggested but still get error 79.  Machine went off warranty in May

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1 person had the same question
4 REPLIES 4

‎10-05-2022 10:13 AM

HP Recommended

@JohnLam

 

Welcome to the HP support community.

 

Provide the printer model number or the product number for further assistance.

Here is the link to find the product number:- Click here

Sandytechy20
I am an HP Employee

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‎10-06-2022 04:41 PM

HP Recommended

The printer Model is a ProMFP M283FDW. I have a service error 79 and the Firmware was updated at the end of May.  Can it be ink related or is it a Hardware error?  I see many posts that after the May update this error started.  

1 person found this reply helpful
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‎10-06-2022 04:41 PM

HP Recommended

The printer Model is a ProMFP M283FDW. I have a service error 79 and the Firmware was updated at the end of May.  Can it be ink related or is it a Hardware error?  I see many posts that after the May update this error started.

1 person found this reply helpful
Was this reply helpful? Yes No

‎10-14-2022 04:45 AM

HP Recommended

@JohnLam1

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.

Sandytechy20
I am an HP Employee

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