Can't Change Printer E-mail Address

[Andy2163]

I can' seem to find the place where you change the printer e-mail address.  I have two HP printers and one I can change the address on HPSMART.com.  The other I can't find.  The printer in question is a Deskjet 4100.  What am I doing wrong?  It does have a printer e-mail address as I've printer it...but I would like to customize it for the rest of the family to be familiar.  Thoughts?  Again, I can find the option to change the e-mail address on my other printer with no problems...but the optionality is not the same when I try with my new printer.  Thanks!

[Dilip_18]

Hi@Andy2163,

Welcome to the HP Support Community! I'd like to help!

I see you are looking to change the Printer Email address on the HP DeskJet Printer.  

I have a few recommendations 

• Sign in to HP Smart (in English), and then click the Account icon or the circle with your initials at the top of the page. Select Settings, and then scroll down to Account information. Select the Edit icon next to Primary email address. Change the email address, and then click Save.
• Click on this link for more details https://support.hp.com/gb-en/document/c03550160

Hope this helps! Keep me posted. 

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