Can't Download Drivers from HP

[Avalon12]

The HP site seems to have the drivers but when I attempt to download them nothing at all happens except the site sends me to a screen to download something like "Print and Scan Doctor" which I have done even though I didn't want it.  Why can't I get the drivers I need?????

[Dragon-Fur]

@Avalon12 

---

@Avalon12 wrote:

Product: MSI GL75 Leopard

Operating System: Microsoft Windows 10 (64-bit)

The HP site seems to have the drivers but when I attempt to download them nothing at all happens except the site sends me to a screen to download something like "Print and Scan Doctor" which I have done even though I didn't want it.  Why can't I get the drivers I need?????

---

"Why?"  No idea without context.

For which printer model are you trying to install the printer software.

How is the printer connected?

How to find your HP device / printer model name / product number:

Finding your Product Name, Product Number, or Serial Number

Reminder:  Do Not post the serial number or any private information in the Community – we are a public resource.

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Product Home

Enter the type and name of your HP device

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"