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‎10-22-2022 11:42 AM - edited ‎10-22-2022 11:49 AM

HP Recommended
Product: HP ENVY 6052e All-in-One Printer
Operating System: Microsoft Windows 11

I get an "Invalid username or password" when I try to sign in on HP Smart. Both Username and PW are correct (same as I used to sign in here.)

Category:
1 REPLY 1

‎11-05-2022 06:08 AM

HP Recommended

Hi @Clint14
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with logging in to your HP Smart Account.

 

Please follow the steps from this document to update your HP Smart Account. 

 

Let me know if this helps.
Take care and have a nice day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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