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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Can't Open Printer Home OR EWS Page

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03-08-2024 01:18 PM - edited 03-08-2024 01:20 PM
Using an HP Smart Tank 750 connected by WiFi. It prints fine.
In the PC HP Smart App Under "Printer Settings" and "Advanced Settings", I get the error message, "Can't Open Printer Home OR EWS Page".
How do I fix this error?
Also if I navigate to https://192.168.0.4/ to reach the printer settings it says, "Can't reach this page"
Your advice would be appreciated.
Kind regards
Chris
03-08-2024 02:53 PM
You can try typing in the IP address of the printer into the address bar of your browser to see if it connects that way
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
03-09-2024 06:09 AM
Repairatrooper, thank you for very much for your reply. Yes this worked. Somehow the previous Printer IP address had changed. I had to get the new IP address from the HP smart app and try again. Chrome said the site was "Unsafe" but gave the option to "Connect anyway". So at least I can get the webpage settings this way as a work around.
However I am still getting an error from the HP Smart App that the EWS page is unavailable. It would be nice if there was a way to connect through the app.
Kind regards
Chris