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Envy 6055e
Microsoft Windows 10 (32-bit)

Set up instructions say to remove clear sticker on the control panel. I can’t do it — it doesn’t come off — and can’t access the power button 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The Control Panel looks fine and there doesn't seem to be any plastic cover

 

To power on the printer you need to press the Power Button at the back of the printer

 

Link: http://h10032.www1.hp.com/ctg/Manual/c06584210.pdf

 

Let me know if the control panel power on after that 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

@MaggieOD

 

Welcome to HP Support Community


I would like to help

 

New printers will have a plastic cover on the control panel

 

Could you post a picture of the control panel please?


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

HP Recommended

KrazyToad - Here is a photo of the control panel. I can't find a place to pull off the clear cover,  if it's still on. You can see that some of the icons appear translucent cover but others do not. TIA. IMG-4551.jpg

HP Recommended

The Control Panel looks fine and there doesn't seem to be any plastic cover

 

To power on the printer you need to press the Power Button at the back of the printer

 

Link: http://h10032.www1.hp.com/ctg/Manual/c06584210.pdf

 

Let me know if the control panel power on after that 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

HP Recommended

Thank you so much.  I never looked at the back of the printer! It was right there all along. DUH!! I appreciate the help:)

HP Recommended

I'm glad you got this sorted out

 

Drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

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