Can't access ftp.ext.hp.com to update firmware of warrantied product.

[ZeenieBeanie]

My printer is not getting a DHCP IP address and even if I set a static IP it's not actually talking with my network so I am trying to do a firmware update as WiFi and Wired do not work and this is frustrating as I have been incapable of hooking it up for a bit and now that I do the whole service is down for the count what kinda service is this.

 

[ferRX]

Hi @ZeenieBeanie ,

Probably it was a temporary service down for HP FTP,

just try again to download:

HP LaserJet Pro M203 Printer Series Firmware Update Utility

https://support.hp.com/ca-en/drivers/selfservice/swdetails/hp-laserjet-pro-m203-printer-series/93654...

Best regards, 

ferRX.

[ZeenieBeanie]

Still down been down all day and this is not cool.

[ferRX · Accepted solution]

Hi @ZeenieBeanie ,

Ok, then try to download from the next link

>> HP LaserJet Pro M203 Printer Series Firmware Update Utility

Best regards, 

ferRX.

[ZeenieBeanie]

I don't know where you obtained that 2022 firmware update from but it's not available on the support page. So far it looks like it's pushing it through though. 

[ZeenieBeanie]

Okay so as you can see in these images, the firmware indeed updated to a 20220330 from it's stock firmware however it is still failing to resolve an IP from my DHCP server... I have even set up a static lease based on the NIC's mac address to force an IP from the DHCP server to the machine but it straight up ignores the DHCP server and assigns it's own local IP address as you can see in the images. I will try disabling AUTOIP and see if that helps but from previous attempts which lead me to seek out a firmware upgrade it will bear no fruit.

Any suggestions?

Edit: Disabling AUTOIP did not force an IP from my DHCP server.

[noelpg21]

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@ferRX wrote:

Hi @ZeenieBeanie ,

Probably it was a temporary service down for HP FTP,

just try again to download:

HP LaserJet Pro M203 Printer Series Firmware Update Utility

https://support.hp.com/ca-en/drivers/selfservice/swdetails/hp-laserjet-pro-m203-printer-series/93654...

Best regards, 

ferRX.

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new links to that firmware update utility:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-laserjet-pro-m203-printer-series/93654...
or this one (if from ca-en region):
https://support.hp.com/ca-en/drivers/selfservice/swdetails/hp-laserjet-pro-m203-printer-series/93654...