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HP Recommended
HP Photosmart 6520 e-All-in-One Printer

I have just installed new genuine HP ink in my printer. A message came up on my PC saying that the printer software was out of date and that I should install new software. When I clicked on a link to do this a message came up saying 'Access Denied.

You don't have permission to access "http://support.hp.com/fr-en/drivers/selfservice/identify?" on this server.

Reference #18.6cb77568.1667780703.10787687

Your move, HP.

1 REPLY 1
HP Recommended

Hi @bradscopegems ,

 

Please downlod driver from the next link:

Photosmart 6520 Printer Basic Driver

>> https://support.hp.com/gb-en/drivers/selfservice/swdetails/hp-photosmart-6520-e-all-in-one-printer-s...

 

* Click YES button  to say thanks, 

* Click Accepted Solution if the question is answered.

.

Best regards, 

ferRX

dodecaedron


@ferRX / I am a volunteer posting answers on my own time.
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