Can't connect Android tablet to HP Deskjet 2630 printer via Apps, WiFi or using WPS

[Griffyn]

I have been attempting to set up an HP Deskjet 2630 on my Lenovo tablet. I downloaded the app and followed instructions, downloading HP Smart apps etc. It foundthe printer but when we tried to do a test print the HP app closes saying something along the lines of "Sorry HP Print has closed unexpectedly". I've also tried printing by opening a document and printing, however then it just keeps searching for the printer.

After re-setting and trying again (unsuccessful) I have tried using WPS to set it up but this didn't work either.

Can anyone explain to me what the problem is and suggest a fix please?

Thanks in advance.

[asmita6658]

@Griffyn
 
Greetings!
 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the connectivity.

Appreciate you trying the troubleshooting steps. Don't worry I'm here to help!  
 
Let's try these steps - 

Network Restore - Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.

Here's the video -

How To Set Up a Wireless HP Printer from Android

If the issue still persists, here's another way to connect -

1) Connect the printer using the Wireless Direct. Please refer to page#65 from this link for steps.
2) Open the browser and in the address or the URL bar type this - 192.168.223.1 to launch the EWS or the printer's page.
3) Go to the network tab > Wireless (802.11) and click on the Wireless Setup Wizard. 

Once the printer is connected, the Wi-Fi LED on the printer will become solid.

 
Let me know how that goes.

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the purple "Thumbs up". 
 
Have a great day!

[Griffyn]

Hi Asmita_P, Thanks for your reply, I have tried what you suggested but it still doesn't connect.

[asmita6658]

@Griffyn

Thanks for getting back to us. Appreciate you trying the troubleshooting steps. Please try these steps -

1) Press and hold the Wireless button on the printer for more than three seconds to start WPS push mode. The Wireless light starts blinking.

2) Press the WPS button on your router.

NOTE: THE MOMENT YOU PRESS THE WIRELESS BUTTON ON YOUR PRINTER, WITHIN 30 SECONDS YOU SHOULD PRESS THE WPS BUTTON ON THE ROUTER.

If this step is not successful, then we need to first connect the printer to a computer using a USB and then convert the wired connection to wireless as the printer does not have a control panel to enter the Wi-Fi password.

Please refer to this link for steps.

Keep me posted.