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HP Recommended
OfficeJet Pro 9010
Microsoft Windows 10 (64-bit)

I have gone through the whole set-up for a wireless connection.  My PC sees the printer, but when I click to download drivers, they don't all download.  HP Support said that google wifi is unstable and it won't work to download the drivers.  It works on 3 other devices in my house, so the wifi is fine.  I did try using a different wifi network, and the drivers still will not download.  This should have been plug and play, so any advice would be greatly appreciated.  Thanks.

5 REPLIES 5
HP Recommended

Hi

Would they be the drivers from here??

 

https://support.hp.com/gb-en/drivers/selfservice/hp-officejet-pro-9010-all-in-one-printer-series/239...

 

EG: You may not need all of them.

 

HP OfficeJet Pro 9010 Printer - IT Professional Use only

49.6.4502 73.9 MB Jan 14, 2020 Download
HP Universal Fax Driver for Windows
2.0.166.5287 14.4 MB Feb 28, 2020 Download
HP OfficeJet 9010/OfficeJet Pro 9010 AiO Printer series firmware update
001.1913G 71.3 MB Jul 29, 2019 Download
HP OfficeJet Pro 9010 Print and Scan Driver and Accessories
49.6.4502 256.3 MB Jan 14, 2020 Download
HP Easy Start Printer Setup Software
11.0.4498.30 9.2 MB Feb 14, 2020 Download
HP Print and Scan Doctor for Windows
5.3.0.018 9.2 MB Nov 8, 2019 Download
HP Recommended

Yes, these are the drivers and it's recommended that I install the app, which I've done and it won't download the drivers.  Just for set up, can I manually choose which ones to install, and if so, which ones?  Thanks.

HP Recommended

Hi

I suggest you download everything, and see what will install yourself.

 

HP Recommended

There is something on my computer that is not allowing some driver to install.  None of the rest of my devices have that problem.  Any other ideas?  Maybe it's time for the Geek Squad.  Thank you for your help.

HP Recommended
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