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HP Recommended

I cannot download the printer driver for HP OfficeJet Pro 6978, also identified as HP6F350C

1 REPLY 1
HP Recommended

Hello @mjm1k, Welcome to the HP Support Community. 

 

Thanks for reaching out about your query regarding the HP Officejet Pro 6978 printer. 

 

We appreciate the opportunity to assist you and are glad we could help work toward a resolution. We hope our support has been valuable.

 

To help us get started on resolving your issue, could you please provide us a few more information so that I can assist you further?

1. Could you please let us know which OS and the version are you trying to download the printer driver?

2. Could you please let us know what error message are you seeing on the printer or any flashing lights visible?

3. Please check the support link provided below for the required software and drivers for your OS.

HP OfficeJet Pro 6978 All-in-One Printer Software and Driver Downloads | HP® Support

 

Take care and have an amazing day! 

I'm an HP Employee.


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