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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Can't finalize set-up, error message E3. I've checked all po...

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09-07-2022
09:27 PM
- last edited on
09-10-2022
05:59 AM
by
Ric_ob
OK bought printer brand new, unboxed it per instructions. Connected to WiFi no problem, but I can't finalize it. Keep getting flashing "resume" light and "X" light, and nothing is working
09-13-2022 03:02 AM
Hi @TxMOJOROX,
Welcome to the HP Support Community.
I'd be happy to help.
Let's try to reset the Printer here:
Reset the product
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the printer.
- Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Also, try connecting the Printer to a different wall outlet directly.
Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16
This document should help you. Click here
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping
Nal_NR-Moderator
I am an HP Employee