• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎07-30-2019 11:57 PM

HP Recommended
Product: HP Color Laserjet CP1518ni
Operating System: macOS 10.13 High Sierra

Hello newbie here,

I am trying to install the wireless feature of this printer (LaserJet CP1518ni).

  • All help and KB articles refer to the software that came with the Printer (which I don't have).
  • Links then point to download the software/driver page for my printer. There is no software to download from this page: "Installing a Mac Printer Driver Using Apple Software Update Install the HP Printer Driver and Software provided within your operating system."
  • The driver is installed and  I can connect to the printer via Ethernet and USB (I have deleted the printer setup for both of these in case that was causing an issue).
  • All help articles assume you have downloaded the setup utility/software. But I cannot find anywhere the HP setup software can be downloaded and installed.

I have gone around in circles, but keep coming back to the same page. What am I missing?

 

Key help articles I've been using are:

 

Many thanks for your assistance with this.

 

Cheers,

Tys.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-01-2019 02:35 AM - edited ‎08-01-2019 02:37 AM

HP Recommended

Hi,

The CP1518ni printer offer USB or wired Ethernet connectivity, it does not provide any wireless capabilities and therefore a such is not applicable for your printer.

 

For network connectivity you may connect it with an Ethernet (RJ45) cable to your router.

 

You may find its specifications attached, see the Interface section:

http://ccserver.copiercatalog.com/catalogfiles/hp_CP_1510_sales.pdf

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎07-31-2019 11:29 AM

HP Recommended

Hi,

You should not install any driver, but the drivers should install from Apple when adding the printer under Printers & Scanners.

 

If that fails for any reason, install below package from Apple:

https://support.apple.com/kb/DL1888?locale=en_US

 

Next, connect the printer to your Mac and add it under Printers & Scanners.

Be sure to select the printer model within the Use drop-down menu.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
Was this reply helpful? Yes No

‎08-01-2019 01:33 AM

HP Recommended

Hi Shlomi,

 

Thank you very much for your response.

 

Unfortunately, the driver is not the problem. As you say, the drivers are already present when I add the printer.

 

Sorry if I was unclear in my OP, but the issue is the WIFI configuration software as described in the documentation and help videos. This is supposedly available on the same page that the driver is typically downloaded, but no such software exists that I can find.

 

Do you know where  I can download that software from?

Or can I set the wifi network for the printer without that software (its an older printer)?

 

Many thanks,

Tys.

Was this reply helpful? Yes No

‎08-01-2019 02:35 AM - edited ‎08-01-2019 02:37 AM

HP Recommended

Hi,

The CP1518ni printer offer USB or wired Ethernet connectivity, it does not provide any wireless capabilities and therefore a such is not applicable for your printer.

 

For network connectivity you may connect it with an Ethernet (RJ45) cable to your router.

 

You may find its specifications attached, see the Interface section:

http://ccserver.copiercatalog.com/catalogfiles/hp_CP_1510_sales.pdf

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎08-02-2019 12:58 AM

HP Recommended

Thanks so much.

 

Now I know why I couldn't find the software. 😟

 

The person who gave me the printer told me it was a wireless printer, and I didn't even think to check. (Perhaps he had it connected to his router).

 

Problem solved. Many thanks for your assistance.

 

Cheers,

Tys.

 

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.