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Locked

‎10-08-2024 12:35 PM

HP Recommended
Product: HP ENVY Inspire 7920e All-in-One Printer

Can't finish installing.  Can't print even though set up asks if I want to print a photo.  Nothing works either remotely or local. 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-09-2024 02:40 PM

HP Recommended

Hi @nhow,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

It sounds frustrating that you're having trouble with your HP ENVY Inspire 7920e. Here are some steps to help troubleshoot the installation and printing issues:

 

Refer to the steps on this link to setup your printer and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎10-09-2024 02:40 PM

HP Recommended

Hi @nhow,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

It sounds frustrating that you're having trouble with your HP ENVY Inspire 7920e. Here are some steps to help troubleshoot the installation and printing issues:

 

Refer to the steps on this link to setup your printer and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

1 person found this reply helpful
Was this reply helpful? Yes No

‎10-09-2024 02:44 PM

HP Recommended

Thank you very much for your help.  I just got it working.  Had to turn it off and on a couple times.  Now it's fully functional!!  Yay!!!

Was this reply helpful? Yes No

‎10-10-2024 07:21 AM

HP Recommended

Hi @nhow,

 

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

1 person found this reply helpful
Was this reply helpful? Yes No
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