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‎01-02-2022 10:51 AM

HP Recommended
Product: Envy 4527 All in One Printer
Operating System: Microsoft Windows 11

What gsm photo paper will my Envy 4527 take?  It doesn't seem to want to print on HP Everday Photo Paper which is 200gsm.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-08-2022 02:58 AM

HP Recommended

Hi, thank you for your help.  I did find an answer myself which might help others.  I was using hp  everyday photo paper so I naturally set the printer, on the display panel, to glossy photo paper, when putting the paper in.  Wrong.  You have to choose “speciality glossy paper” and then it takes it and prints beautifully.  I’ll give your thicknesses of paper a try as I’m a paper crafter and see up to what gsm I can get to go through the machine.  280gsm seems really thick and it would be great if it did this.  

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3 REPLIES 3

‎01-07-2022 12:48 PM

HP Recommended

@Daffodil94

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

After reading your post I did go through Paper tray capacities and found out the recommended maximum amount of paper for the printer.

Photo paper: 280 gsm2 (66 lb bond) and Brochures 180 gsm Up to 65 sheets of 180 gsm HP Brochure and Flyer Paper Matte. 

 

And, also refer to the article: HP Printers - Loading Paper, Cards, and Envelopes

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

1 person found this reply helpful
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‎01-08-2022 02:58 AM

HP Recommended

Hi, thank you for your help.  I did find an answer myself which might help others.  I was using hp  everyday photo paper so I naturally set the printer, on the display panel, to glossy photo paper, when putting the paper in.  Wrong.  You have to choose “speciality glossy paper” and then it takes it and prints beautifully.  I’ll give your thicknesses of paper a try as I’m a paper crafter and see up to what gsm I can get to go through the machine.  280gsm seems really thick and it would be great if it did this.  

Was this reply helpful? Yes No

‎01-08-2022 11:47 AM

HP Recommended

@Daffodil94

Thank you for posting back. 

 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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