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‎12-16-2025 10:25 AM

HP Recommended

HP printer will not install

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2 REPLIES 2

‎12-16-2025 10:27 AM

HP Recommended

I can't get my HP OfficeJet 4652 installed

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‎12-19-2025 08:25 AM

HP Recommended

Hi @KaliHo,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you're having trouble installing your HP OfficeJet 4652 printer. Here are some steps you can follow to troubleshoot and resolve the issue:

 

1. Check Connections

  • USB Connection: Ensure that the USB cable is securely connected to both your computer and the printer. This simple step could solve connectivity issues.
     
  • Wireless Connection: If you're attempting a wireless setup, make sure your computer and printer are connected to the same Wi-Fi network.


2. Reboot Devices

  • Turn off your printer and computer. Wait for a few seconds, then turn them back on. This could resolve minor connectivity or communication issues.

3. Install the Latest Printer Driver

  • Visit the Official HP® Support and search for your printer model to find the latest driver and software.
  • Download and install the latest version of the printer driver to ensure compatibility and optimal functionality.

5. Reinstall the Software

  • If the installation process fails, try uninstalling any existing HP printer software and reinstalling it.
  • For Windows: Control Panel > Programs > Uninstall a program > Select HP printer software to uninstall.
  • For Mac: Use the HP Uninstaller, or move the HP software to the Trash.

6. Use the Correct Setup Instructions

  • Ensure that you are following the setup instructions specific to your printer model, which may include steps to connect via USB or Wi-Fi.

7. Check for Error Messages

  • Check for any error messages on your computer or the printer’s display panel. These may provide specific reasons why the printer is not installing.



    I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!


Jerry_57

HP Support

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