Can't get HP Photosmart C4180 All-in-one printer to operate.

[Rich9923]

Downloaded driver, but when I click on the get installer button to start process it goes to www.hp.com where it says, "page can't be reached" Any suggestions? 

[ferRX]

Hi @Rich9923 

Try with the software download from the next link, 

• >> Photosmart C4180 – driver software – Windows 

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

Best regards,

ferRX.

[Raj_05]

Hi @Rich9923,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you're having trouble getting your HP Photosmart C4180 All-in-One printer to operate. Printer issues can be frustrating, but there are some steps you can take to troubleshoot and hopefully resolve the problem.

Here's a general troubleshooting guide.

Check Power and Connections:

• Ensure that the printer is properly plugged into a power source and turned on.
• Verify that all cables (USB, power) are securely connected to both the printer and your computer.

Restart Your Printer:

• Turn off the printer, unplug it from the power source, wait for a minute, and then plug it back in and turn it on. This can often resolve minor glitches.

Check for Error Messages:

• Look at the printer's display or any error lights for messages that might indicate what the problem is.

Install or Update Printer Drivers:

• Make sure you have the correct printer drivers installed on your computer. You can download the latest drivers from the HP website.

Clear Print Queue:

• Sometimes, print jobs can get stuck in the print queue and prevent new jobs from printing. Clear the print queue on your computer.
  • For Windows: Go to Control Panel > Devices and Printers, right-click on your printer, and select "See what's printing." Then click on "Printer" and choose "Cancel All Documents."
  • For Mac: Go to System Preferences > Printers & Scanners, select your printer, and click on "Open Print Queue." Then, click on the "X" next to any pending print jobs.

Check for Paper Jams:

• Ensure there are no paper jams or obstructions in the printer's paper path.

Check Ink or Toner Levels:

• If your printer uses ink or toner cartridges, check that they have sufficient ink/toner. Replace cartridges if they are empty.

Reset the Printer:

• Refer to your printer's manual to perform a factory reset or a specific reset procedure if necessary.

Reinstall the Printer:

• If none of the above steps work, you may need to uninstall the printer from your computer and then reinstall it.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support 

[Rich9923]

Thanks for assistance

[Rich9923]

Thank you 

[Raj_05]

Hi @Rich9923,

Thank you for your response, 

Is there anything else that I can help you with today?
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support