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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Can’t get paper tray back in

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12-04-2024 12:52 PM
The paper tray was removed and now I can’t get it back in. When inserted it hits the back of the printer, meaning it’s in as far as it will go, but it sticks out the front by several inches. Aarrgghh! Hope someone can help. The model is 8025e.
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Accepted Solutions
12-04-2024 01:31 PM
Most common cause of this issue is that you have inadvertently extended the tray for loading legal paper. Behind the face of the tray there should be a blue knob that you press and then push in the tray front to shrink it back down to letter size.
Page 19 of the user guide: https://h10032.www1.hp.com/ctg/Manual/c06291141.pdf
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
12-04-2024 01:31 PM
Most common cause of this issue is that you have inadvertently extended the tray for loading legal paper. Behind the face of the tray there should be a blue knob that you press and then push in the tray front to shrink it back down to letter size.
Page 19 of the user guide: https://h10032.www1.hp.com/ctg/Manual/c06291141.pdf
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.