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HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
macOS 12.0 Monterey

Trying to install HP Easy Start on iMac 24" running Sequoia 15.3.1. I get to the HP Product Improvement Study page, I click In the home for personal use. The catch is there's a catch. There's this little black bordered box with no instructions what to put in the box. When I click Continue, it flashes and turns to blinking red box. Help. Thank you very much.

 

CharlieLittle box on the left side of screenLittle box on the left side of screen

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @CharliePete1 

Probably this is asking for a Postal Code to input in that box:

 

  • Try with numbers:  123456

 

  • ferRX_0-1739843908816.png

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @CharliePete1 

Probably this is asking for a Postal Code to input in that box:

 

  • Try with numbers:  123456

 

  • ferRX_0-1739843908816.png

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Brilliant. Nothing short of brilliant.

 

Many thanks,

CharliePete

HP Recommended

Great 😊 news

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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