Can’t get past this screen on app ?

[Js2341]

 

[Js2341]

I can’t get past this screen when setting this up on my app. There’s no button that seems to be able to press to finalise it. Please help

[Dragon-Fur]

@Js2341 

Welcome to the HP Community --

• If your screen fonts are set to larger than normal, perhaps the buttons are scrolled off screen.
• Check whether you can fit the content inside the screen edges.

If not and you cannot continue,

• Try another device if you have one (different phone, a Mac, a Windows computer).
• We can forward the question to our Moderators and ask that an agent have a look.

Let us know.

-- Reminder to those reading --

Instant Ink is NOT required to accept HP+.

These are two different contracts.

You can decline Instant Ink and still have HP+ if you want it.

You can decline both services.

-- Details --

Unless you have purchased one of the odd-bird "we" models, HP+ is normally optional.

The HP+ service adds a year of standard Warranty plus some nice print and scan features.

HP+ also ties you to HP genuine ink (not refills) and requires the printer be connected to the Internet for security and printer health monitoring.

I have it -- it's appropriate for my needs.

That said,

Yes, there should be a way to "continue" -- either by confirming or by declining the offer.

What is?

HP+ includes several extra features, including Print Anywhere and scanning and saving PDF in "Searchable PDF" format.

Be Aware ---

HP+ comes with requirements for the consumer (you).

Excerpted from the user guide for an HP+ eligible printer:

Requirements for HP+ printers

This topic describes the requirements for HP+ printers.

Keep the printer connected to the Internet

HP+ printers are cloud-connected devices that must remain connected to the Internet in order to function. The
Internet connection enables the printer to deliver HP+ specific app features and firmware updates.

During setup, you must connect the printer to the Internet using a supported network connection. After setup,
you can print using a USB cable connection, if desired, but the printer must still be connected to the Internet.

Use Original HP cartridges

Original HP cartridges are cartridges manufactured and sold by HP in official HP packaging. If non-Original HP
supplies or refilled cartridges are installed, HP+ printers will not operate as expected.

Have an HP account

Create or sign into an HP account to manage your printer.

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HP+ > Benefits, Requirements, Your Responsibilities

READ about HP+

 HP+ Printing – Website / Information / FAQ

Scroll down on page to “Top Questions”

Set up / enable HP+

 HP+ printer setup help

Reminder

An HP Instant Ink subscription is not required as part of the HP+ setup or HP+ service.

====  ====  ====  ====  ====  ====

“Print Anywhere” Supported on Select HP+ Printers with HP+ enabled

  HP Printers - Print Anywhere with the HP App

And

Watch Video >  How to use the Print Anywhere feature in the HP App | HP Support

NOTE:  If a print job is blocked for more than 5 minutes, the HP app cancels the job automatically.

FAQ > Section:  How do I disable or enable Print Anywhere or Private Pickup?

FAQ > Section: Which non-HP+ printers are eligible for HP Aoo Advance?

Important Reference:  About HP App Advance for HP printers

HP App Advance is a productivity tool in the HP app that offers advanced scanning and other document processing features. HP App Advance is available on eligible HP printers.

AND

HP printers - Using advanced scanning features (HP app)

===================================

Message Content References

Take advantage of the extensive HP Video collection !

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

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 Enter the device type and model name of your HP product

OR

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